Role Title: Program Manager (Financial Services)
Job ID: 6122
Location: Montreal, QC, Canada
Job Type: Contract, Full Time
Pay Rate: $65/hr
Work Authorization: You must be eligible to work in Canada without sponsorship.
Role Description: The Mainframe of our client is over 40 years old, and the number of experts is decreasing over time. The systems are overly complex, dependent on outdated technology, and expensive. The Legacy Modernization Program aims to renovate mainframe platforms to improve resiliency and time to market, address the challenges of scale and complexity over time, mitigate expertise attrition risk to the firm, and reduce risk by decommissioning the client’s mainframe. We foster a culture of partnership and collaboration, with team members enthusiastic about learning the business and working closely with our users to solve their problems. We have strong business relationships and pride ourselves on an open and friendly work culture.
Primary Responsibilities: We are looking for a technical program manager and business analyst who can:
- Create project plans to organize and manage project/program streams
- Work with stakeholders to prioritize work and drive milestones
- Understand and document dependencies between workstreams and communicate timeline impacts
- Manage, track, and resolve issues that may arise
- Coordinate across various IT and Operations groups spread across North America, EMEA, and Asia to understand project progress/issues/risks and remediate critical issues to the program
- Manage stakeholder expectations, including creating reporting templates and establishing status meetings as needed to create transparency on project progress, accomplishments, and potential issues/risks; highlight project and delivery risks proactively and promptly
- Create communication materials to deliver information to different levels of the organization, from technologists and business users to senior managers
- Understand program and project management fundamentals, process analysis and design best practices, system architecture principles, and data management
- Balance work on multiple projects, making this role complex, challenging, and rewarding
Skills Required:
- 5+ years in program management, project management, and/or business analysis
- Experience creating and communicating program roadmaps
- Experience working across multiple stakeholder groups to prioritize work and understand dependencies
- Experience implementing and running program governance and related deliverables (status reports, RAID logs, etc.)
- Experience tracking and communicating program and project status
- Excellent oral and written communication skills, people-interaction and stakeholder management skills
- Strong data analysis capability
- Ability to communicate complex analysis in a clear, precise, and actionable manner
- Strong analytical and problem-solving skills, and comfortable working with a certain level of ambiguity
- Ability to multi-task with good organizational and time management capabilities
- Proficient in MS Office (Word, PowerPoint, Excel)
- Strong sense of ownership and accountability for work
- Experience working in Agile and Waterfall projects
- Bachelor’s degree in Computer Science or a related field
Skills Desired:
- Financial services experience is a significant plus
- SharePoint skills
- JIRA skills
- Prior experience working in global and remote teams
- Technical integration: scripting (Python, Perl), automation for productivity
Industry: Financial Services
Job Category: Program Management, Business Analysis